Terms of Service

Company: True Touch Home Health Care LLC

Address: 1560 East Southlake Blvd, Suite 100, Southlake, TX, 76092

Website: truetouchhomehealth.com

Contact: Info@truetouchhomehealth.com

Administrators: Annie Bista and Lachi Rimal

Effective Date: August 19, 2025

IMPORTANT—READ CAREFULLY

By accessing or using this website and any related pages, forms, or services (the “Site”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Site.

1)  Description of Services

The Site provides general information about our home health care services—including, without limitation, skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, personal care, and companionship—and may allow you to submit inquiries, request consultations, or complete intake forms.

THE SITE DOES NOT PROVIDE MEDICAL ADVICE. Content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. In an emergency, call 911 or your local emergency number immediately.

2)  Eligibility & Use of the Site

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. You agree not to: (a) misuse the Site; (b) attempt unauthorized access; (c) interfere with or disrupt security or networks; (d) use the Site to transmit unlawful, harmful, or infringing content; or (e) scrape, crawl, or harvest data except as allowed by these Terms.

3)  Accounts, Forms & Submissions

If the Site allows you to create an account or submit forms, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any credentials and for all activities under your account. You grant us a non-exclusive, worldwide, royalty-free license to use submissions you provide through the Site solely to operate, improve, and deliver services, consistent with our Privacy Policy and applicable law.

4)  No Patient–Provider Relationship via the Site

Communications through the Site, including via contact or intake forms, do not by themselves create a patient–provider relationship. Such a relationship is formed only after we verify eligibility, accept you as a

patient, and execute the appropriate documentation.

5)  Intellectual Property

The Site and its contents—including text, graphics, logos, icons, images, audio/video clips, software, and the compilation thereof—are owned by or licensed to True Touch Home Health Care LLC and are protected by U.S. and international intellectual property laws. You may not copy, reproduce, distribute, display, perform, create derivative works of, or otherwise exploit the Site or content without our express written permission.

6)  Third-Party Links & Tools

The Site may link to third-party websites, tools, or services (e.g., maps, payment processors, patient portals). We do not control and are not responsible for third-party content or practices. Your use of third-party sites is at your own risk and subject to their terms and privacy policies.

7)  Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE IS PROVIDED “AS IS” AND “AS

AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR

STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8)  Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUE TOUCH HOME HEALTH CARE LLC AND

ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR

ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATING TO THE SITE

OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

9)  Indemnification

You agree to indemnify, defend, and hold harmless True Touch Home Health Care LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your submissions, or your violation of these Terms.

10)  Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to conflicts of laws rules. You agree that the state and federal courts located in Tarrant County, Texas, have exclusive jurisdiction and venue over any dispute arising out of or relating to these Terms or the Site.

11)  Changes to the Site or Terms

We may update the Site and these Terms from time to time. If we make material changes, we will post the updated Terms with a new effective date. Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

12)  Severability; Waiver; Assignment

If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, sale, or reorganization.

13)  Contact

For questions about these Terms, contact us at Info@truetouchhomehealth.com or by mail at 1560 East Southlake Blvd, Suite 100, Southlake, TX, 76092.

14) Mobile Terms of Service

By providing your mobile number and opting in, you agree to receive conversational, customer care, and marketing messages from True Touch Home Health Care LLC.

  • Message Frequency: Messages may include appointment reminders, care updates, service notices, and promotional communications. Frequency may vary.
  • Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
  • Help: For assistance, reply HELP at any time or email us at info@truetouchhomehealth.com.
  • Opt-Out: You may opt out of receiving messages at any time by replying STOP. After opting out, you will no longer receive mobile text communications, except as required for legally mandated notifications.

 

NOTICE: This Terms of Service is provided for general informational purposes and should be reviewed by your legal counsel to ensure suitability for your specific operations.